FAQ

What is the normal time to check in and check out the apartment?
The normal time to check in is at 14pm, to request an early check in please contact directly the owner/manager. The normal time to check out is at 11am, to request  an late check out please contact directly  the owner manager.

Is it possible to request a baby cot  ?
When you are making the booking please just say that you need a baby cot on the observation.

What about cleaning the apartment?
Before  your arrival the accommodation will be cleaned and prepared for your stay.  On your departure, please leave the apartment in a reasonable condition, for example, in taking out garbage bags, close all windows and turn off all electric equipment.

How do I book an apartment ?
You can book an apartment instantly on our online booking service.  After viewing the available apartments, you proceed to the booking stage.  You are required to complete an online form and in order to book and reserve for the dates that you have requested, you need to make a prepayment online. You can pay via PayPal. When the prepayment process is fully completed, you receive a booking confirmation  on your email.

What do I pay for infants and young children?
You only pay for children ages 3 and over.  When entering your number of people, to search for an apartment, please exclude infants and young children under 3 years.

What  type of payment do you accept on arrival ?
During check-in, you pay the remaining open balance along with the damage deposit, as stated on your booking confirmation email.  This payment is in CASH ONLY.

What do I do on arrival in the destination city ?
You need to call your accommodation manager, using the phone number provided on your confirmation email, as soon as you arrive in the destination city (at the airport or transport terminal, or when you reach the outskirts of the city) to arrange a time to meet and check-in at your apartment. The accommodation manager will then meet you at the apartment. You are shown around and you pay the open balance plus the damage deposit to get your keys.